What is 2019 Skate Canada International?
Skate Canada International is one of six competitions in the annual ISU Grand Prix of Figure Skating series. The other events take place in the United States, China, France, Russia and Japan. Skaters are awarded points based on their placements in the series’ events. The top six point earners in the series in men and ladies and pair and ice dance teams qualify for the ISU Grand Prix of Figure Skating Final that takes place this December in Italy.
Where is 2019 Skate Canada International being held?
All competition events and practices for the 2019 Skate Canada International will be held at Prospera Place located in Kelowna, British Columbia. It is located in the heart of downtown Kelowna’s cultural district and is conveniently located 1.5 KM off Highway 97 (Harvey Avenue). A variety of accommodations, activities, restaurants, and services are around the arena and there is parking available immediately around Prospera Place, including surface parking and at nearby parkades. Public transit also runs directly to the arena.
What time are the events and when do the doors open?
The event schedule will be available in late September, 2019. At this time official practices are scheduled to begin on Thursday, October 24, 2019 with the competition starting on Friday October 25, 2019. Competition start times are subject to change up to and including the week of the event. The doors open each day 30 minutes prior to the beginning of the first practice.
The most up-to-date schedule is posted on the Skate Canada website at www.skatecanada.ca. Please check the website regularly to see updated schedule. If there is a schedule change and you cannot attend, tickets are non-refundable.
I am travelling from out of town. How should I book my travel and hotel room when I don’t know the start and end times of the competition?
If booking prior to the schedule being published and you wish to attend all practices on Thursday, suggest you plan to arrive Wednesday night or early Thursday morning. If you do not plan on attending Thursday practices, plan to arrive on Thursday evening should competition begin early Friday morning. It is suggested to depart on Monday following the competition as the Exhibition Gala may end late on Sunday night.
Which athletes will be competing at this event?
The list of competitors will be announced in late June 2019. Competitors are subject to change up to and including the week of the event. Tickets will not be refunded due to athlete withdrawals.
All Single session tickets are now available for purchase. Each ticket includes the local tax in the ticket price and additional venue service fees are listed below:
- Thursday October 24
- Practice ticket $14 ($10 ticket + $4 venue fee)
- Friday October 25 – The early session and late session require a separate ticket and both sessions have the same price:
- P1 $65 ($55 ticket + $10 service fee) – SOLD OUT
- P2 $53.25 ($45 ticket + $8.25 service fee)
- P3 $43.25 ($35 ticket + $8.25 service fee)
- P4 $31.50 ($25 ticket + $6.50 service fee)
- Saturday October 26 – The early and late session have the same price and each session requires a separate ticket:
- P1 $80.50 ($70 ticket + $10.50 service fee) – SOLD OUT
- P2 $64 ($55 ticket + $9 service fee)
- P3 $54 ($45 ticket + $9 service fee)
- P4 $44 ($36 ticket + $8 service fee)
- Sunday October 27
- P1 $75.50 ($65 ticket + $10.50 service fee) – SOLD OUT
- P2 $59 ($50 ticket + $9 service fee)
- P3 $49 ($40 ticket + $9 service fee)
- P4 $37.25 ($30 ticket + $7.25 service fee)
- For $80 ($75 + $5.00 venue fee), a Super Fan Bag can be added to any ticket order. Available until September 9, 2019.
All-event tickets are no longer available.
Tickets may be purchased the following ways:
- Online at selectyourtickets.com
- By phone at 1-866-514-5050 (toll free) or 250-762-5050 (local)
- In person at the Prospera Place Box Office:
- Monday – Friday: 9:30 am – 5:30 pm PST
- Saturday: 10 am – 4 pm PST
If a family member is a Skate Canada member or a Skate Canada volunteer, where do I order my tickets?
Order tickets through the same channels as the general public. Members are encouraged to watch for e-mails with information about special offers exclusive to Skate Canada members including advance sales on all-event ticket packages.
What is included in the all-event ticket package?
The all-event ticket package gives you access to the entire event, from start to finish. Your ticket includes admission to all competition sessions, official practices (except Gala practice that is closed to the general public) and the Sunday Exhibition Gala. If planning on attending multiple event sessions, an all-event ticket package is the most economical way to purchase.
How do I obtain entry to the practice sessions?
The following tickets are required to attend practices:
- Thursday Practices – Thursday Event Ticket
- Friday Morning Practices – Friday Morning Event Ticket
- Saturday Morning Practices – Saturday Morning Event Ticket
- Sunday Practice – Closed to the public
All-event ticket packages include all official practices except the Gala that is closed to the general public.
Are there any discounts for groups?
The All-Event ticket is already a discounted ticket package and there are no further discounts on tickets for group orders. For Groups of 30 or more, please email [email protected] for preferred group seating.
Do I receive the same seats for each event with my All-Event ticket?
Yes, your seats remain the same for all events with an All-Event ticket. If purchasing single event session tickets, you may or may not get the same seat based on availability.
Why is there a print delay on my All-Event tickets? When will I receive my tickets?
Once fans purchase tickets, the tickets are delayed in being delivered until the event schedule is finalized typically in the early fall. Tickets are then released to the address entered with your ticket purchase. If you have any questions about the release of tickets, please call Prospera Place Box Office at 1-866-514-5050 (toll free) or 250-762-5050 (local) as they can access your ticket purchase file.
What procedure is used to allocate tickets?
Ticket allocation is based on best available seating at the time of purchase. You may also use the seat using the seat finder tool.
Why are my seats flagged as being partially obstructed?
Due to the construction of the two-tier judges stand, commentator platforms, kiss and cry and the installation of television cameras, some seats may become partially obstructed. Skate Canada attempts to predict which seats may or may not be obstructed before tickets go on sale and labels these seats as “Partially Obstructed,”
How can I get better seats next time?
Those who purchase tickets on the day they go on sale have the best opportunity to get the best seats.
Do children require a ticket?
Children under two years of age do not require a ticket if they do not need a seat. If they do need a seat, a ticket must be purchased at full price.
Where is the kiss and cry located?
The kiss and cry will be constructed in front of Section 114.
Where is the judges’ stand located?
The judges’ stand will be constructed in front Sections 108-110.
Are tickets transferable or refundable?
Tickets are NOT refundable and there is no exception to this policy. The event schedule and the athletes competing are always subject to change. The all-event ticket package can be broken down by session and shared however no individual event session ticket can be used by more than one person per session.
What do I do if my tickets are lost or stolen?
If you have misplaced or have had your tickets stolen, contact the box office right away to have the original tickets cancelled and replacement tickets set up for you. Call the Prospera Place Box Office at 1-866-514-5050 (toll free) or 250-762-5050 (local) as they can access your ticket file.
Can I bring my camera and take pictures during the event?
The Skate Canada Spectator Camera Policy is in place at events to protect the safety of athletes and to ensure a distraction-free environment for all spectators.
Personal photography is permitted by spectators but cannot impact the viewing ability of others. All photos taken during the event must be for personal use only and captured on a small digital camera or mobile device.
The following is not permitted at Skate Canada events:
- Flash photography to ensure the safety of the athletes
- Camera bags and large camera equipment such as tripods
- Professional cameras and/or detachable lenses greater than 6 inches or 200 mm
No video recording of any type is permitted within the venue during the competition.
Unauthorized sale, commercial use and/or third-party distribution of photos from events are strictly prohibited. Only accredited team members are permitted to videotape their skater or team from rinkside during practice.
Spectators who do not abide by these restrictions risk having their camera confiscated or being removed from the event by the venue security staff.
Why does Skate Canada have a camera policy?
This policy is in place at events to protect the safety and privacy of athletes and to ensure a distraction free environment for all spectators. This camera policy falls in line with venue and other sport organization policies.
Can I bring my own food and beverages to the event?
Outside food and beverage are NOT permitted in the arena. Refillable water bottles are permitted. Concession stands will be open throughout the event.
What type of food and beverage options are available at Prospera Place?
- 5 Concession stands are available throughout the building that serve burgers, hot dogs, pizza, fries, chicken tenders, ice cream, churros, hot grilled sandwiches, assorted non-alcoholic drinks, beer, wine and coffee. For a full list, visit Prospera Place website.
Can I bring flags, banners or noisemakers to the event?
Handheld flags and fan signs are permitted in the arena however must not obstruct the view of or distract other patrons in the stands. Larger fan banners that are intended to be hung in the arena must be hung on the back railings between sections 112 and 114 with non-damaging tape, rope or zip-ties. Skate Canada is not responsible for lost or damaged banners. Banners may be moved within the arena by venue staff to avoid obstructing the television view.
Airhorns and noisemakers requiring batteries or compressed air are not permitted in the arena. Small handheld noisemakers may only be used following a skater’s program or during ice resurfacing. If flags, signs/banners and noisemakers become disruptive to fellow fans, Skate Canada will ask these items be stowed away.
Flags, signs/banners and noisemakers must be stowed away when asked by venue or Skate Canada staff if they become disruptive to fellow patrons.
If I have a gift for an athlete how do I get it to them?
Gifts and flowers may be offered to the skaters at the end of their performance. Please ensure all items are completely wrapped to protect the ice surface.
Are there in and out privileges during each day of the event?
Yes and it is important to keep your ticket with you to allow re-entry to the building. Be sure to check with door staff when leaving in case you require a hand stamp or special pass.
Is there public Wi-Fi in the building?
There is no free Wi-Fi in the building for the public.
Is smoking allowed in the building?
Prospera Place is a smoke-free building. Smoking is only permitted in exterior designated areas.
Are there any hotels close to the rink?
The following five hotels are located right downtown:
- Delta Hotels by Marriott Grand Okanagan Resort
- The Royal Kelowna
- The Royal Anne Hotel
- Hotel Zed Kelowna
- Prestige Beach House Kelowna
For more, visit: https://www.tourismkelowna.com/stay/
Are there any restaurants close to the rink?
Within a block of the venue enjoy locally inspired meals at BNA Brewing Co & Eatery, Train Station Pub, Central Kitchen & Bar, Waterfront Wines, Bouchons Bistro, Match Eatery and Public House, Cactus Club Café, Tree Brewing Beer Institute, or Oak & Cru Social Kitchen & Wine Bar. Grab quick or casual fare nearby at Soul de Cuba Café, People’s Bistro, Nagano Sushi, or enjoy coffee and baked goods at Giobean Espresso or Bliss Bakery. With more than 65 restaurants and cafés in the downtown area, there’s lots of choice, and even more in the surrounding neighbourhoods.
For more, visit: https://www.tourismkelowna.com/eat-and-drink
Does Skate Canada supply transportation to and from the arena?
Skate Canada does not offer transportation for spectators. For information on public transportation, visit https://www.bctransit.com/kelowna/home
Is parking available at Prospera Place?
Yes, arena parking and two other parkades within a block. For more information contact Imperial Parking or visit https://www.downtownkelowna.com/.
How can I volunteer for this event?
Click here for information on how to volunteer for this event!
Will this event be broadcast or streamed?
All practices will be streamed. The competition will be broadcast on CTV/TSN. Exact channel allocation will be posted on website closer to the event.
Where can I send a question if it does not appear on this list?
If you have any questions which are not answered here, please forward them to [email protected]