Due to the cancellation of the ISU World Figure Skating Championships® 2020, scheduled from March 16-22 in Montreal at Centre Bell, Skate Canada is working closely with our ticketing partner evenko to ensure all ticket purchasers are refunded as quickly as possible.
evenko will be reaching out directly to ticket purchasers through email to provide instructions on how to obtain a refund.
evenko will be processing refunds in the following manner:
- Clients that purchased via evenko.ca or by phone will automatically receive a refund on the credit card used to make the purchase.
- Customers that purchased their tickets in person must return to the Centre Bell Box office to obtain their refund.
Please note that refunds can take up to ten (10) business days depending on the financial institution.
Should you have any questions, please do not hesitate to contact the evenko Customer Experience Centre by email at [email protected] or by phone at 514-790-2525 or at 1-877-668-8269 (toll free) and an agent will gladly assist you.
Skate Canada would like to thank our fans for purchasing tickets to the world championships. We were very much looking forward to hosting and delivering a world-class event in Montreal and hope to do so in the future.
For further information about the cancellation, please consult Skate Canada’s statement here.