This webpage is the primary resource for Skate Canada members and registrants for information regarding COVID-19 (coronavirus). Please make sure to visit FAQ tab, as this section is updated regularly.
Skate Canada Sanctioned Activities Suspended due to COVID-19
Dear members and registrants,
Following up on the communication dated March 13, 2020, regarding Skate Canada’s COVID-19 response, the situation continues to change as expected and consequently we have revised our position.
The events of the past days and weeks have been unprecedented and the federal, provincial and municipal governments have implemented several new restrictions.
Effective March 19, 2020, all Skate Canada sanctioned activities and programming are suspended until further notice.
We acknowledge the immense amount of work that has been done by our sections, clubs and skating schools this season. Many difficult decisions are being made during this global pandemic and the health and safety of our entire membership is our top priority. Skate Canada will continue to closely monitor the COVID-19 (Coronavirus) situation and provide updates as information evolves.
Please contact your club or section directly if you have been impacted by cancelled activities, events, or competitions to inquire about their cancellation and refund policy.
As always please always follow proper hygiene as noted below and be safe.
Proper hygiene can help reduce the risk of infection or spreading infection to others. Please use the following precautions:
- Wash your hands often with soap and water for at least 20 seconds, especially after using the washroom and when preparing food. Use alcohol-based hand sanitizer if soap and water are not available.
- Cough or sneeze into a tissue or the bend of your arm, not your hand. Dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards.
- Avoid touching your eyes, nose or mouth with unwashed hands.
- Clean high-touch surfaces frequently with regular household cleaners or diluted bleach (a 9/1 water-to-bleach ratio is recommended)
- Avoid physical contact and getting too close to others, including shaking hands and hugging.
- If you are a healthy individual, the use of a mask is not recommended for preventing the spread of COVID-19.
If you are sick or have any symptoms of respiratory illness such as fever, cough or difficulty breathing, please stay at home, consult with your physician or public heath authorities and follow their instructions. Limit contact with others and avoid interaction with individuals who are ill.
If you have questions, please do not hesitate to reach out to us at [email protected] or 1-888-747-2372 ext: 703.
To our members and registrants
The safety of our entire skating community, including skaters, coaches, officials and staff at the National Service Centre in Ottawa, is of paramount importance.
Following the advice and recommendations from the federal and provincial governments to reduce transmission of COVID-19, effectively immediately, the Skate Canada National Service Centre in Ottawa is closed until further notice as we give our employees the flexibility and resources needed to keep themselves, and their families, safe.
Skate Canada has provided our employees with the latest technological resources and remains open for business via email, phone and conference calls. We thank you for your understanding and, as always, we continue to monitor developments and will provide updates as they become available.
If you have questions, please do not hesitate to reach out to us at [email protected] or 1-888-747-2372.
As the status of COVID-19 is changing quickly across Canada, Skate Canada urges our sections, clubs, skating schools and members to reference their local health authorities and the Government of Canada.
For more information please visit the following resources:
- Government of Canada: COVID-19 Canada’s Response
- Government of Canada: Outbreak Update
- Government of Canada: COVID-19 Travel Advice
- Government of Canada: COVID-19 Symptoms and Treatment
- Government of Canada: COVID-19 Prevention and Risks
- Government of Canada: Guidance Documents
- Public Health Agency of Canada: Coronavirus disease (COVID-19)
- World Health Organization (WHO): Coronavirus disease (COVID-19) outbreak
Government of Canada novel coronavirus information line: 1-833-784-4397
Have a COVID-19 question that hasn’t been answered in our FAQs? Let us know, and we’ll do our best to get you an answer. Please contact us at [email protected].
GENERAL (parents & skaters)
Is my skating lesson/competition taking place?
All Skate Canada sanctioned activities and programs are suspended until further notice. This includes all section, club and skating school activities.
Can I get a refund or credit for cancelled skating activities?
Please contact the club directly to inquire about their cancellation and refund policy.
My skating competition was cancelled. How do I get a refund?
Please contact the organizer of the competition directly to inquire about their cancellation and refund policy.
I missed my test/assessment day. When can I reschedule?
Currently, Skate Canada is unable to provide a timeline for the rescheduling of test/assessment days. Please connect with your Section as they will be able to provide an update as the situation develops.
With the closures of rinks/arenas, does my coach insurance cover for loss of income due to COVID-19?
The coach’s accident insurance in place for loss of income would become available only following a physical accident that would prevent the individual from coaching. COVID-19 is not considered a physical accident; therefore, the accident insurance wouldn’t be triggered due to closures of rinks/arenas.
Can coaches collect Employment Insurance (EI)?
Please visit the Government of Canada website Employment Insurance (EI) for information on Employment Insurance benefits. In addition, the Government of Canada has established emergency benefits for people who don’t qualify for employment insurance. As well, your province may also have resources available.
I am a coach and cannot complete my first aid training due to the courses not being available. Will I be listed as ‘Not in Good Standing’?
Due to first aid courses not being available at this time, coaches whose first aid has expired will remain in Good Standing. Once sanctioned skating activities resume, we will allow for a three-month period to acquire this recertification.
I am unable to complete my NCCP certification due to the cancellation of club/school programming.
NCCP deadlines ending March 2020 – December 2020: CanSkate, CanPowerSkate and Regional Coach certification will be extended until March 31, 2021.
This extension allows coaches an extra season of skating to complete the required components for achieving their certification.
I am a Skate Canada registered coach and have been impacted by the COVID-19 situation?
If Skate Canada registered coaches have questions, please do not hesitate to reach out to us at [email protected] or 1-888-747-2372. As the situation is extremely fluid, we may not be able to answer all your questions at this time but will advise as best as possible with the information available.
What constitutes a Skate Canada sanctioned activity and program?
Skate Canada sanctioned activities and programs can include, but are not limited to:
- STAR 1-5
- All other club/school programming (including any off-ice training classes/activities)
- Competitions, camps or seminars
- Skating carnivals
- Ice shows
Please be advised that if these activities are held during the suspended period, they will not be covered under Skate Canada insurance policies.
Administrative duties carried out by clubs, schools and sections are still permitted. Administrative duties can include, but are not limited to:
- Answering emails and phone calls
- Preparing administrative materials
- Organizing individual and group progress sheets and report cards
- E-learning courses
- Other online or virtual tasks
Skate Canada activities held online or virtually, following social/physical distancing guidelines established by the provincial and federal governments, are permitted. If you are unsure if your activity is permitted, please contact us at [email protected] or 1-888-747-2372.
How soon can we reschedule missed skating lessons and events?
At this time, Skate Canada is unable to provide a timeline for the resumption of skating events and activities. We will continue to closely monitor the COVID-19 situation and provide updates as they become available.
Is there business interruption insurance for clubs/schools due to COVID-19?
Business interruption coverage does not cover interruptions caused by COVID-19. Business interruption coverage is when the suspension is caused by a direct physical loss, damage, or destruction to the property.
The Government of Canada has launched a COVID-19 Economic Response Plan to support for Canadians and businesses. You can find more information about this program here.
Private rinks in my area are still operating. Can we book the ice for Skate Canada activities?
All Skate Canada sanctioned activities are suspended until further notice. If Skate Canada members or registrants choose to continue skating and offer lessons/programing, they are choosing to ignore Skate Canada’s direction and will not be covered under Skate Canada insurance policies. We highly recommend any such events and activities be cancelled immediately and our skating community follow social distancing and other guidelines emphasized by the provincial and federal governments and local public health authorities.
Is the 2020 Ice Summit still taking place?
On the recommendations from the federal and provincial governments and with the current situation surrounding the COVID-19 outbreak, Skate Canada regretfully announces that the 2020 Ice Summit, scheduled to take place from May 28-30 in Moncton, New Brunswick, has been cancelled.
If you have already registered and paid your fee, please note that a refund will be processed within 72 hours of March 18. Please contact us at [email protected] or 1-888-747-2372 if you have questions.
How are clubs/skating schools going to host their AGMs if they cannot gather in person?
Clubs and skating schools are encouraged to hold their AGM virtually/online. There are many virtual meeting platforms available. Webex is offering free services on their platform (up to 100 participants) to help organizations get through this difficult time.
For online voting, Skate Canada uses Simply Voting. Simply Voting is a web-based online voting system that will help you manage your elections easily and securely. However, there are many other platforms available that offer similar services and we encourage our clubs and skating schools to explore options.
Below is the contact information for Skate Canada’s sections. Please contact your local section regarding questions on provincial restrictions and guidelines.